State Farm, Country Financial Improve in Satisfaction Survey
The Pantagraph Bloomington, IL › November 01, 2011
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Summary
BLOOMINGTON - State Farm Insurance Cos. notched a second-place finish in a new J.D. Power and Associates survey of auto insurance customers, jumping five places from last year. Country Financial ranked sixth, up five places since 2009.
Time is a key indicator when it comes to pleasing auto insurance customers, the survey shows, and companies that handle claims quickly generally receive higher ratings.See the full content of this document
Extract
State Farm, Country Financial Improve in Satisfaction Survey
State Farm improved its overall score by 33 points, with an overall score of 878 out of 1,000. Auto-Owners Ins...
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