Resolve Communications Issue Before Next Emergency

Summary


The mistaken report of a man with a gun at State Farm Insurance Cos. was a major inconvenience for those involved earlier this month, but it provided a valuable service by highlighting potential problems with the incompatible communications systems used by Bloomington and other agencies.

It is fortunate the incident turned out to be a false alarm, so the matter wasn't put to a stringent test.

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Extract


Resolve Communications Issue Before Next Emergency

Good communications in an emergency situation isn't a matter of convenience or even efficie...

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