Summary
DANVERS -- The Danvers fire chief is working with the county dispatch center to make sure there isn't a repeat of last weekend's eight-minute delay before the right fire department was dispatched to a house fire in rural Danvers.
"It was a human error," said Metcom system administrator Tony Cannon on Friday.See the full content of this document
Extract
Error Delays Metcom Dispatch
He said the dispatch center handles 150,000 to 200,000 police, fire and ambulance calls a year.
Mistake on...See the full content of this document
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