Airtran Among Airlines Getting Few Complaints
The Pantagraph Bloomington, IL › April 14, 2008
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Summary
AirTran, which serves Bloomington-Normal, scored well in the 2007 Airline Quality Rating. Other airlines? Not so much. Complaints were up 60 percent last year over the year earlier.
AirTran had the best baggage handling rate of all U.S.-based airlines with just 4.06 mishandled bags per 1,000 passengers. Southwest rated highest in on-time performance among U.S. carriers in 2007.See the full content of this document
Extract
Airtran Among Airlines Getting Few Complaints
The Associated Press said on-time arrivals dropped for the fifth straight year. One of every four flights was late. Bumped passengers also spiked. But AirTran and JetB...
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